By Jim Adams - June 11, 2026
The Illusion of “Free” Upgrades
When you walk into a design center and hear the words, “We’re including $25,000 in free upgrades,” your brain lights up.
Not because you just did a spreadsheet analysis.
Because your reward system just fired.
This is not about intelligence. It’s about neuroscience.
And if you understand what’s happening inside your brain in that moment, you’ll make better decis